The foundation upon which we have built our philosophy on is a simple but clear one - empathy.

Throughout the organisation, from the Director to the Activity Co-ordinator to the Chef, the underpinning value is to treat our residents how we would wish our loved ones to be treated. By following this simple rule and keeping it in the forefront of our minds, we do not allow our standards to slip.

Our standards dictate giving our residents optimum opportunity to carry out their lives with independence, dignity and individuality but we must stress that these are always secondary. The security of our residents and staff always come first.

The importance of family and friends is fully recognised within our care process. We actively encourage visitors to drop in at any time for a tea or coffee - just as they would if the residents were living independently at home.